A desire to learn is a common characteristic attributed to a successful businessperson. Businesses are always evolving and what works today may not work tomorrow. Thus, continued education, awareness of industry activities, and a willingness to explore new, better ways of conducting business contribute to long-term success.
Networking is “the exchange of information or services among individuals, groups, or institutions; specifically, the cultivation of productive relationships for employment or business,” according to the Merriam-Webster dictionary. Getting to know people is a natural, direct benefit in industries like real estate and insurance. Most people are in need of these services at some point. Evan Carmichael states that “successful people go out of their way and meet as many people as they can because they know that the more people they know, the more opportunities come their way. Staying in your business or at home most of the time produces little results.” In most metropolitan areas, networking events are offered as a way for people to intentionally meet to develop friendly business relationships.
Communication is often included in discussions of success in any relationship-driven area of life. This includes business. “The best tool to master is to have great communication skills. Honest, straightforward communication totally outweighs fancy use of the language,” notes Carmichael. He goes on to explain the importance of studying communication styles and developing the ability to identify a person’s style and to know how to approach him with effective communication. Empathy is an important piece of good communication in business. When dealing with customers, for instance, your ability to empathize with their experience helps you overcome your desire to protect your business interests above doing right by them.”